FAQs

Frequently asked questions

(FAQS) Frequently Asked Questions

What is the minimum order quantity (MOQ)?

Our minimum order quantity typically varies by motor type. Please check

the product details or contact us for specific MOQ requirements.


Do you deliver internationally?

Yes, we offer international shipping. Delivery times and costs may vary based on the destination.


What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards and direct bank transfer (ACH) and Wire.


What types of motors are available?

We specialize in Axial flux motors and generators. Various sizes and power rating are available.


How do I choose the right motor for my project?

Consider factors like torque, speed, power requirements, and application

specifications. Our team can help you select the best option for your needs.


Are your motors customizable?

Yes, we provide customization options based on your project requirements, including size, voltage, and torque specifications however additional pricing may apply.


What is the warranty on your motors?

Our motors typically come with a warranty of 12 months against

manufacturing defects. Please refer to our warranty policy for specific details.


Do you offer installation services?

While we do not provide installation services, our team is available to offer guidance and technical support throughout your project.


How do I maintain my motor?

Regular maintenance includes checking for wear and tear, ensuring proper lubrication and cleaning any dust or debris that may affect performance.


Can I return a motor if it doesn't meet my requirements?

Yes, we have a return policy that allows returns within 30 days of purchase, provided the motor is in its original condition.